Terms Of Service

 

TERMS OF SERVICE

Last updated May 26, 2024

Reschedule Policy

Clients are expected to attend each one-on-one training, small group, virtual training and boot camp session as scheduled. Unforeseen events may arise where rescheduling may be required. Therefore, training sessions may be rescheduled 48 hours in advance to avoid being charged for the training session. Any notice given less than 48 hours of the scheduled session will be charged a rescheduling fee which is 50% of the session. When a client reschedules it hinders the client’s progress and interrupts business efficiency.  This policy offers the client an incentive to attend each scheduled training session and honors the trainer’s time.

Methods to reschedule

  • Text the trainer (Preferred method)

  • Message the trainer in Trainerize

  • Email resurrectedphysiques@gmail.com

  • Phone the trainer or leave a message

Late Policy

Please be on time for all one-on-one training, small group, virtual training and boot camp.  Trainers start at the time of the booked appointment. If you are late, the trainer will wait 10 minutes as a courtesy for their clients to arrive. If the client arrives within 10 minutes of the booked session, training will begin. However, the training session will end at the original booked time.  Clients who are late more than 10 minutes will be asked to reschedule, will be considered a no-show and will forfeit the cost of the training session.

Cancellation Policy

Online Personal Training: Clients reserve the right to cancel their online personal training. Cancellations should be made before the new billing cycle to avoid forfeiting the cost of the training. Any client who submits their request to cancel their online personal training after the new billing cycle has begun will be charged the cost of training for the new billing cycle. Training program contract restrictions and penalties still apply. See Personal Training Options. Cancellation must be emailed to the following email address: resurrectedphysiques@gmail.com.  The email must clearly express a request to cancel the specific service(s). 

Small Group Training, One-on-One Personal Training and Virtual Personal Training:  Clients may cancel their training session prior to 48 hours for a full refund minus a transaction fee.  If the client cancels within 48 hours, they will be responsible for the full cost of the training session.

Delinquent Payment Policy

The trainer reserves the right to request that payment be made by using certified funds in the event of non-receipt or delinquency of payment, bad checks, insufficient funds, or any other situation where it is deemed necessary. Clients agree that we may refer any past due account over 90 days old to an outside collection agency, and clients authorize release of your information to initiate such process. The trainer may also reserve the right to cease rendering services until the remaining payments are recouped.

Termination Policy

Termination of agreement made may occur at the discretion of the trainer when an impasse is reached with the client. If the client adheres to the Personal Trainer’s Success Guidelines and the trainer adheres to professional practices and standards, the relationship will continue. The goal is to better the client’s fitness and physique so all efforts will be made towards that result.

Examples of terminable offenses:

  • Lack of payment

  • Lack of adherence to Personal Trainer’s Success Guidelines 

  • Indifference or non-compliance on the part of the client to prescribed session action items

  • Serious health issues and injuries requiring medical attention and/or intervention 

Good cause: A personal training contract may be terminated for good cause and emailed to resurrectedphysiques@gmail.com. The client must submit documentation signed by a qualified medical professional expressively indicating the client’s need to discontinue physical training for the personal training contract to be terminated. 

Fitness Studio and Training Policy

RP training studio is a privately owned property and not opened to the public. Only individuals who are invited by staff are allowed to enter, visit, and/or workout/train within or on the premises. Entry to the property is by appointment only.

Gym Rules/Terms of use:

  • Don't use the facility if you or a family member is currently sick or have been sick within a 5 days period

  • Be on time

  • No guess are allowed

  • No loud music

  • Your safety is important! Use all safety precautions (proper form, lifting techniques, machine loading measures, etc.) when exercising

  • Return weights and equipment to their respective location

  • Throwing or slamming weights is prohibited

  • No trainee is allowed on the premises after 9:00 pm

  • Pain is not a part of any proper fitness regimen but a sign of impending injury. If you experience any pain or discomfort stop immediately and inform your trainer/staff. 

Consent/Waiver

By training in our studio you understand and agree that you are exercising unsupervised within Resurrected Physiques studio and you are voluntarily training at your own risk.

I agree that I will hold Resurrected Physiques, Transformation Training Enterprises LLC or its members free from liability, damages to personal property, bodily injuries, or accidents occurring on the property or death. I agree not to receive any compensation for medical costs due to injuries resulting from training, visiting or being on the premises. I agree I will be held liable for any damage to the RP training studio, personal property, appliances, property or equipment and will be charged with the cost of repair and/or replacement accordingly.

By accepting an appointment, visiting or using our facility, you agree and it is implied that you agree with the gym rules/terms of use and consent/waiver.

Free Offers and Training Location Radius Policy

Resurrected Physiques may offer free or discounted offers to potential customers/clients. Any offer that is deemed “in-person” or “one-on-one” may only be granted within the Maricopa county or Pinal county area within a 50 mile radius of the City of Maricopa. Any training performed outside of that 50 mile radius will be charged a $15 dollar transportation fee. Any training that is deemed “online” or “virtual” may be granted to anyone within the United States and its territories. All free or discounted offer last for a duration of one (1) week before they expire, unless otherwise stated, and will resume the current rate/cost/price of the product or service after the offer has expired.